The Swiss are accustomed to precision workmanship. Still, Lüchinger AG struggled with an automatic moulder from the Far East for four years. Then they had enough. <br /><br />Full order books are a fine thing. However, it can be a problem if your production capacity is not up to the task. That is why Lüchinger AG were delighted when an Asian manufacturer offered them an immediately available planer that was a perfect complement for their long-serving Weinig Hydromat. The Swiss firm accepted and bitterly regretted it: There was one material defect after another and breakdowns were a daily occurrence. The promised performance was far from being achieved. When the local service operation closed its business, Max Lüchinger drew a line in the sand. “We realized in that moment that you have to take your time to obtain a functioning, customized solution,” says factory manager Arthur Pfiffner. The road led back to WEINIG. The Tauberbischofsheim specialists partnered with Lüchinger to develop a customized production concept based upon the Powermat 2400. With the Uni spindle and state-of-the-art technology for structure planing and carving, Lüchinger now handles every market demand with complete process reliability. After years of uncertainty, we are very relieved, Arthur Pfiffner admits. And if Lüchinger ever need any advice, the Weinig telephone hotline is at their disposal. There is always an expert contact partner immediately on the line who can help, Arthur Pfiffner underlines.